Type of Machan *
No. of Machan *
Guests (Over 5 yrs) *
No. Of Extra Guests *
Children (5 yrs and under) *
Check In *
Nights*
Reservations :+91 22-30635133
Terms & Conditions
Please take a moment to review our Terms & Conditions and Cancellation Policy below. Note that due to our small size we have to strictly adhere to the policies listed below and there can be no exceptions, even in the case of an emergency.
  1. Definition -
    1. Any one gender shall include the other two genders; and
    2. The singular shall include the plural and vice versa; and
    3. Natural persons include created entities (corporate and unincorporated) and the state and vice versa;
    4. Guest shall mean any person residing at the resort;
    5. Signing Guest shall mean any such person who is at least 18 years of age, possesses the legal authority to enter into a legal agreement constituted by acceptance of these Terms and Conditions, on his own behalf and/or on behalf of the resident guests including each and every guests in the accompanying party and who accepts and/or signs this terms and conditions at the time of reservation and/or at the time of check in at the resort.
    6. Invitee shall mean any person who is not residing in the Resort but has been invited by a guest to the Resort.
    7. Arboreal shall mean a structure built on trees and at a height above the ground level.
  2. Please note that children below 12 years of age are not permitted to reside in the Heritage Machan.
  3. Check-in time is 14:00 hrs & Check-out time is 11:00 hrs. If guests need access to the rooms before 14:00 hrs, it must be upon written approval of the Reservations team. Similarly, late departures beyond 11:00 hrs must be upon approval, else the extra stay will be chargeable.
    1. The Guest and/or Signing Guest(s) and/or the principle agree to pay the resort 100% in advance, the room rate as determined by the resort for the period of residence, at the time of booking.
    2. The Guest and/or Signing Guest(s) and/or the principle agree to pay the resort no later than the time of departure (unless prior written arrangements have been made with the resort) any food, beverage, any other commodity, service charges and/or any other such state or central taxes and levies payable by the Guest(s) to the resort as determined by the resort.
  4. The Guest and/or Signing Guest(s) will be liable for damages (not limited to the Cash deposit) caused to the resort and/or its property on account of any act, omission or negligence of the Guest(s). A refundable security deposit will be taken in cash upon arrival per room, and returned no later than the time of departure (barring no damage by the Guest(s)). If the damage is discovered after the Guest(s) have left, the resort reserves the right to charge the Credit Card of the Guest(s) and/or the Signing Guest(s) with the said damage; or to send an invoice for, the amount required to repair any such damage to the Guest(s) and/or the Signing Guest(s).
  5. The Guest(s)/Signing Guest(s) acknowledge that the room rate may be subject to change without prior notice.
  6. The resort management reserves rights of admission.
  7. Indemnity:
    1. The Guest(s)/Signing Guest(s) acknowledges on his own behalf and on behalf of his accompanying party including any minors who may be a part of the accompanying party, that the Guest(s)/Signing Guest(s) and each and every Guest in the accompanying party and/or the invitees of the Guest(s) are well acquainted, fully aware of and appreciate the real dangers and risks that are associated with residing at the Resort considering the presence of wild and dangerous animals, reptiles, birds and insects and the attendant real risk of suffering bodily harm, injury, death and /or loss to property which may arise as result of an encounter with and /or the presence of wild animals and /or reptiles and /or birds whilst on the premises or property of the Resort.
    2. The Guest(s)/Signing Guest(s) acknowledges on his own behalf and on behalf of his accompanying party including any minors who may be a part of the accompanying party, that the Guest(s)/Signing Guest(s) and each and every member of the accompanying party are well acquainted, fully aware of the arboreal nature of the structure of the residence areas/rooms in the resort and the inherent risk involved in living in such structures which are at a height of 30-45 feet above the ground and the attendant real risk of suffering bodily harm, injury, death and /or loss to property which may arise in the event of careless and/or reckless behaviour on part of the Guest(s)/Signing Guest(s) and/or invitees while residing in the resort.
    3. The Guest(s)/Signing Guest including guest(s) of the accompanying party and/or invitees hereby waives all claim or claims of whatsoever cause or nature howsoever arising and hereby indemnifies and continues to indemnify and hold harmless and free, the Resort/management of the Resort, their owners, directors, associates, partners, directors and employees and/or any person connected whether directly or indirectly with the running of the Resort and fellow guest/invitee from any and all claims of whatsoever cause or nature by the guest(s)/signing Guest(s) and/or guest(s) in the accompanying party and/or invitees and/or by the spouse, common law wife, children, whether minor or adult, or relatives and/or authorised representatives of the Guest(s)/Signing Guest(s) and/or guest(s) in the accompanying party and/or invitees, for any harm, injury, death, or loss suffered by the Guest(s) / Signing Guest(s) and/or any guest of the accompanying party and/or invitees while on the resort and whether arising from an act or omission on the part of those hereby indemnified on anyone of them.
    4. The Guest(s)/Signing Guest(s) and guests in the accompanying party and/or invitees understand that in the event of an injury the Resort may at its discretion and without prejudice and without admission of liability arrange and pay for emergency medical treatment for and on behalf of any Guest(s)/ invitee and/or accompanying party the same shall not however amount to admission of liability on the part of the owners/directors of the Resort, their associates, servants, employees and/or any person connected whether directly or indirectly with the running of the Resort.
  8. Cancellations: In the unfortunate event that you will not be able to join us, please review the cancellation policy below:
    • Reservations cancelled 15 days or prior to the check-in date will incur a 10% administrative fee
    • Reservations cancelled 8 - 14 days prior to the check-in date will incur a 50% cancellation charge
    • No date changes or refunds will be entertained for any cancellations within 7 days of the scheduled check-in date
    • No date changes or refunds will be entertained for any stays during the Diwali (17 - 26 Oct), Christmas (19 - 25 Dec) and New Years (26 Dec - 1 Jan) periods
    • All valid refund requests will be processed via cheques
  9. Jurisdiction: In the matter of enforcement of any rights or remedies hereunder, in pursuance of this Terms and Conditions, the Courts of Mumbai alone shall have jurisdiction.

    The signing guest(s) on signing this Terms of Residence, warrants that he has read and understood and is duly authorized to sign and bind himself, his principle, as well as each and every guest in his accompanying party including invitees (if any), to this terms and conditions of residence; and failing such authority, the signing guest(s) agrees to be personally liable to pay for the residence of guest in his accompanying party including invitees (if any) and/or for any claim or claims of whatsoever nature that may arise against the owners/operators of the Resort, their associates, servants, employees and/or any person connected whether directly or indirectly with the running of the Resort and/or fellow guests/invites which might have arisen out of harm, injury, death, or loss suffered whilst on the premises or property of the Resort and whether arising from an act or omission on the part of the owners/operators of the Resort, their associates, servants, employees and/or any person connected whether directly or indirectly with the running of the Resort. These terms and conditions are required to be agreed to by the Signing Guest(s) and/or his/her authority at the time of booking.