To Our Valued Guests,
In the current climate of uncertainty surrounding travel, we want to take the time to write to you on behalf of everyone at The Machan to reassure you that our guests and team members' wellbeing and safety is our utmost priority, now and always.
As the situation around the novel Coronavirus (COVID-19) continues to evolve, we are constantly monitoring the updates from the World Health Organization and Government agencies.
Safeguarding guests
In light of the current situation, we have implemented the following additional precautionary hygiene measures across our resort based on Ministry of Health & Family Welfare's advisory and guidelines for prevention and transmission.
This includes sensitising our associates to the protocol prescribed by the Government authorities, sanitization of all areas, body temperature checks for everyone visiting our premises using non-invasive laser thermometers and increased access to alcohol-based hand sanitizers across the property.
Our greatest priority is that our guests and team members feel safe and secure at our resort.
Book with confidence
Given the exceptional circumstances we currently face, we are offering extra flexibility and support for all new bookings made directly through our Website, email, Chat and our Customer Contact Centre between now and 30 April 2020. This includes:
Free change of date up to 48 hours prior to arrival for stays on or before 30 September 2020, subject to availability.
If you need to make or adjust a reservation, please contact us at
+91 7666-MACHAN (+91 7666-622426)
reservations@themachan.com
The Machan Experience
At The Machan, we are passionate travellers ourselves and we are committed to welcoming you and your loved ones to our resort. Whether you are planning to travel now or in the future, you can expect to receive the same exceptional level of peace, privacy and seclusion combined with service with a smile that our guests have come to expect from The Machan.
We wish you and your families continued safety and look forward to welcoming you to The Machan soon.
Kind regards,
The Machan Team