FAQ's

Our tree-houses and ground-based accommodations are equipped with hybrid air-conditioning systems which run on our solar and wind power.

Mosquitoes are primarily ground-breeders and have a short breeding season (post-Monsoons). The height of our Machans is the main deterrent. Additionally, each of the machans and cabins are netted and there are All-Out plug-ins right next to each of the beds.

Our Starlight and Heritage Machans have individual plunge pools directly underneath the tree-houses, whereas the Cocoon Machan has one on the deck. We also have a seasonal dam that fills up in the Monsoons and acts as a natural pool for our guests during the Monsoon season. Unfortunately, we do not have a common year-round swimming facility at the moment.

Please do take a look at our Suggested Activities page under The Experience section on our website. It will give you a plethora of options of what our guests like to enjoy on and off our property. In short, we are a Nature based resort and focus our activities on the outdoors.

Our weekday rates are approx. 20% lower that our weekend rates and we do offer single-night packages on weekdays compared to the two-night minimum on the weekends. Due to our small size, our rates are set at the beginning of the year and remain flat throughout, except on certain long weekends or holidays such as Diwali, Christmas & New Year's.

As much as we love the outdoors and animals, we have a no pet policy at The Machan^®. Since we are located on a 25-acre forested property, their safety in the wilderness is of utmost importance to us and without a permanent vet on the property, we are unable to compromise on that for that self same reason itself. In the meantime we would suggest checking www.collarfolk.com for their pet friendly suggestions.

We are located 17 kms south of Lonavala, on the way to Sahara Aamby Valley, just 8 kms before them. Please check out the Driving Directions section listed on our website for a Google Map and a printable version of the same.

We are located approx. 2.5 hours from Mumbai (120 kms from Juhu) or 1.5 hours from Pune (80 kms). As soon as you exit the Mumbai-Pune Expressway and start to head into Lonavala, we are only about 17 kms from there.

We are happy to provide helicopter and car pick-up / drop-off services from Mumbai and Pune. Our Reservations Executives are available to assist you with your transportation requirements and can be contacted at +91-7666-MACHAN (+91-7666-622426).

Due to our remote location, network connectivity (both phone & internet) is sporadic on our property, especially in the Monsoons. We currently do have Wi-Fi services available at a nominal charge. By availing Wi-Fi services, you can be connected at all times using Voice Over Wi-Fi (available on Vodafone, Idea, Airtel and Jio). There is also the option to use the intercom and dial out from the comfort of your own room at a nominal charge.

We do not run a restaurant on our property since we only cater to our residents. For Lunch & Dinner, we have rotational daily set menus, served buffet-style, which can be ordered in advance. Rates for meals are as follows (exlusive of taxes, GST 18%):